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#1 25-Sep-2017 13:18:28

damianburrin
Member
Registered: 25-May-2017
Posts: 65

Camera not starting

I havve created an app which is a copy of the ARCARDs demo file to test using multiple tags.

I'm runng 1.30 on Windows 10 (64bit) when i install the app on my Samsung S4min and £5 phones it works perfectly.  When i install the app on my galaxy TAb (SM-T533 android 5.1.1) or on my zoomstorm Sl8 (android 4.4) or on my Asus ME176CX (android 5.1) the app launches but the camera doesn't start and i just get a blank screen.

This problem seems to be happening on just about every device i try other than the S4 and S5 phones.  I must be doing something wrong.  Any help gretfully recieved.

Damian

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#2 25-Sep-2017 13:26:24

arkeon
Admin. / Scol language & OpenSpace3D developer
From: Nantes
Registered: 30-Mar-2009
Posts: 5,161
Website

Re: Camera not starting

Hello,

maybe the devices just don't have enough memory to load the 3D models or textures you use.
try with a simple box first, then reduce the textures size or model complexity

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#3 25-Sep-2017 13:32:07

damianburrin
Member
Registered: 25-May-2017
Posts: 65

Re: Camera not starting

ok - will give it a bash tongiht.  I was just using the cow, trex etc from the models section. It feels more than this though as it works on an old S4mini with very little memory but fails on an Galaxy Tab 4 with plenty of storage and memory space

Last edited by damianburrin (25-Sep-2017 13:47:23)

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#4 25-Sep-2017 14:02:49

arkeon
Admin. / Scol language & OpenSpace3D developer
From: Nantes
Registered: 30-Mar-2009
Posts: 5,161
Website

Re: Camera not starting

New android devices generations seems worst in 3D perfs ^^
If you use the andy character just try to remove it. the skeleton with animations take a lot of memory to load.

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#5 25-Sep-2017 14:21:18

damianburrin
Member
Registered: 25-May-2017
Posts: 65

Re: Camera not starting

Yeah, just playing and I can get the cow and the Trex to load in the same app but that's about it.   

Was trying to do a demonstration for open evening on Tuesday and have a really cool Jurasic walk set up in my classroom.  Works fine on my two personal samsung phones but not on any other devices i've tried it on. The screen just stays black.

I'll try and build a new one today that is just one animal and change the walk to a photo booth and add the screen capture instance.

Thanks
Damian

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#6 25-Sep-2017 14:23:32

arkeon
Admin. / Scol language & OpenSpace3D developer
From: Nantes
Registered: 30-Mar-2009
Posts: 5,161
Website

Re: Camera not starting

Ok good,

keep in mind that mobile devices are still not desktop computers. You need to optimize the 3D resources.

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#7 25-Sep-2017 17:57:31

damianburrin
Member
Registered: 25-May-2017
Posts: 65

Re: Camera not starting

Is there a way of optimising the 3D models like the sample cow and dinosaurs then that I can do?

Thanks

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#8 25-Sep-2017 18:12:39

arkeon
Admin. / Scol language & OpenSpace3D developer
From: Nantes
Registered: 30-Mar-2009
Posts: 5,161
Website

Re: Camera not starting

You can only modify a 3D model using a 3D modeler like blender or 3ds max

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#9 25-Sep-2017 18:30:35

damianburrin
Member
Registered: 25-May-2017
Posts: 65

Re: Camera not starting

ah ok.

Thanks

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