Please help

big · 25-Mar-2011 14:37:50

I installed OpenSpace3d, startup error ...

iri · 25-Mar-2011 15:36:35

Hi,

What is your Operating System ?
What is the Scol version ? (clic right on the Scol icon in the taskbar and select "About ...")
Where have you installed Scol ? (in "C:\", ...)
Thanks

Nodrev · 25-Mar-2011 16:15:01

Hi,

I saw recently on a russian forum that someone got the same problem.
You do not have admin rights on your pc.
Try to execute scol.exe with admin mode (right click, run as administrator). if you got the scol icon in the taskbar (bottom right left), then it's certainly that.
So, the simpler way to make it work is to force admin user when executing scol application (openspace3d is a scol application), but you can alternavly add admin rights to your windows user account (i let you search how to do if you choose this solution).
To force scol.exe to run with admin rights, go to your scol voyager installation directory (I my case, it's "C:\Program Files (x86)\Scol Voyager", but it can also be "C:\Program Files\Scol Voyager"), right click on "scol.exe", choose "properties", then go to "Compatibility" tab, and check the "run as administrator" checkbox, and click "OK". This procedure is the one I used with windows seven, but I think it's almost the same thing on other windows versions.
Now, OpenSpace3D should start without the error message.
This error is in fact due to the registering of an activeX control in IE, to allow scol applications to run in IE.

Hope this helps.

Nodrev

Nodrev · 25-Mar-2011 16:21:10

As a side note, I will open a bug report (even if it's not really one), maybe activeX registration should be ignored (that means that openspace3d will not works in IE on the machine) in case of error, starting Openspace3D anyway.

Nodrev

big · 25-Mar-2011 17:51:48

Thanks)
All worked

Nodrev · 25-Mar-2011 19:04:16

You are welcome

Nodrev · 26-Mar-2011 00:06:02

What a dumb ass I am, the guy on the russian forum, it was you mr Big, didn't notice the name !
The fact is that I saw some comments in this forum about 2 smalls installations problems (this one included), but as I use google translate to read in english, and that russian/english translation is far from being perfect, i haven't understand everything for the second.
Like it's a russian speaking only forum (I think), I prefered to not respond in english... and anyway, I didn't succeed to register in this forum, as the registering form was too badly translated !
So, I think that a little comment in gcup should be great, to say people "do not hesitate to ask on openspace3d forum". At least I or somebody else can give rapidly a response.
Furthemore, those kind of errors does not append on our developers machine, and even if we try many configurations before distributing a release, we do not have so many configurations available.

Nodrev

Last edited by Nodrev (26-Mar-2011 00:14:00)

muzakkinadfi · 18-Apr-2013 06:35:31

Hello,

I have same problem with big, it can't run openspace3D on my PC. I have been installed Scol, I change compatibility and checklist "run as administrator". but still can't run. what should I do? help me please...
For your information, I use Windows 7 32-bit.

arkeon · 18-Apr-2013 07:58:06

Hello,

can you please give more details ?

Do you have any error message on startup ?

muzakkinadfi · 21-Apr-2013 17:12:30

Scol.exe has stoped working. Problem: APPCRASH

muzakkinadfi · 21-Apr-2013 18:01:08

I have an error message like this :

arkeon · 21-Apr-2013 20:03:23

hmm this is the sisgl770.dll who crash
this must be a component of your graphic driver.

what is your graphic card ?
can you try to update the driver

iri · 21-Apr-2013 20:17:28

Your graphic card does support 3d ?

muzakkinadfi · 22-Apr-2013 05:15:37

this my laptop specification :

arkeon · 22-Apr-2013 07:43:27

this graphic card seems pretty old ^^
can you try to change the scol voyager setting to OpenGL.
in My Documents\Scol Voyager\usmuser.ini
change the line SO3Renderer DirectX9 by :
SO3Renderer OpenGL

muzakkinadfi · 22-Apr-2013 10:51:37

thanks for your suggestion.,
but it still doesn't work

arkeon · 22-Apr-2013 11:01:01

hmm
I don't have any better solution but update the graphic driver or change the graphic card ^^

muzakkinadfi · 22-Apr-2013 11:49:09

okay, I think so.
thank you very much for your help...

iri · 22-Apr-2013 12:27:43

Hi,

Have you ever had any troubles with some 3d applications ? (like games or other 3d things)

iri · 22-Apr-2013 13:24:54

When this crash happens ?
- when Scol is launching ?
- when Openspace3d is launching ?

Other additional files have been installed ? (like Scol Kinnect pack, etc)

Have you any devices plugged (kinect, ...) ? If yes, try to unplug them before launch Scol or Openspace3d.

Is it the generic driver ?

However, you should try to update the driver.

muzakkinadfi · 23-Apr-2013 06:23:22

I could run well 3D Studio Max, autocad, and also Counter Strike game.

Crash happen approximately 1-2 minutes after I run Openspace3D.,

and no aditional files or device plugged.

I've updated the driver, but it still didn't work.

iri · 23-Apr-2013 11:02:28

Ok.

Is it occurs after an event ? (make a new project, add a particular plugit, load a scene, move a 3d object, edit a link, other ...)

Can you activate the log ?
For that, launch Scol only (from your Start menu > Programs). Then, click right on the Scol icon (near the windows time, in the task bar) and choose Settings. In the item Maintenance, select "ALL" in the combo box and validate this choice. Close Scol (right click again on the icon).
Launch Openspace3d and post the log file here (or the first 100 lines and the 10 last lines).

You should find the log file in this folder :
c:/users/your_login/AppData/Local/Scol Voyager/Logs

muzakkinadfi · 24-Apr-2013 04:57:12

No, I cannot launch Scol or Openspace3D anyway. when I run it, there are no response approximately 1 or 2 minutes till I have an error messsage.

iri · 24-Apr-2013 10:35:18

In this case, could you edit the usmuser.ini file in your MyDocuments/Openspace3d subfolder ? This is a simple text file : notepad can open it.

Check these lines (and replace if any) to allow the log files

logwin yes
log yes
echo ffff

Save the new content (in the same file !).
Run Openspace3d. A new log file should be created in the logs subfolder (see my previous message). Even if the application crashes.

Scolring - Forum

#1 25-Mar-2011 14:37:50

Please help

#2 25-Mar-2011 15:36:35

Re: Please help

#3 25-Mar-2011 16:15:01

Re: Please help

#4 25-Mar-2011 16:21:10

Re: Please help

#5 25-Mar-2011 17:51:48

Re: Please help

#6 25-Mar-2011 19:04:16

Re: Please help

#7 26-Mar-2011 00:06:02

Re: Please help

#8 18-Apr-2013 06:35:31

Re: Please help

#9 18-Apr-2013 07:58:06

Re: Please help

#10 21-Apr-2013 17:12:30

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#11 21-Apr-2013 18:01:08

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#12 21-Apr-2013 20:03:23

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#13 21-Apr-2013 20:17:28

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#14 22-Apr-2013 05:15:37

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#15 22-Apr-2013 07:43:27

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#16 22-Apr-2013 10:51:37

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#17 22-Apr-2013 11:01:01

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#18 22-Apr-2013 11:49:09

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#19 22-Apr-2013 12:27:43

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#20 22-Apr-2013 13:24:54

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#21 23-Apr-2013 06:23:22

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#22 23-Apr-2013 11:02:28

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#23 24-Apr-2013 04:57:12

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#24 24-Apr-2013 10:35:18

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